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2018:Race Change/Transfer/Deferral

 

NOTES:

  • The following Transfer/Deferment Policy currently only applies to Spartan Race events in Japan. We are not able to transfer a registration to another country.
  • You MUST defer your registration a month before the race day. You will then have 6 month after the race day to use the coupon you got for your next registration to any Spartan Race event in Japan.
  • Kid's race and Spectator ticket is not able to defer/transfer/change.
  • A deferment code cannot be used for a sold out event. It is the racers responsibility to ensure the event is not sold out before completing the deferment. 
  • We cannot apply and/or refund a deferment coupon code after a transaction has been completed. If you wish to use your deferment credit for a future race, make sure to defer your race prior to your registration.
  • At the time you defer your race, you are charged the Deferment fee 5,000 JPY. 
  • When you defer your registration, you will be given a credit for a flat pre-determined amount, regardless of your actual payment amount. 
  • Deferments with the intention of transferring yourself to an alternate event should take place after the race. Deferring your registration before the race may result in a lower coupon value. 
  • If you are deferring your entry to another person to use, you will still pay the deferment fee 5000 JPY. Whoever completes the new event registration with the deferment credit will be responsible for paying the price difference, if applicable.They will not be able to use any other discount codes or offers when signing up for the event.
  • The deferment credit cannot be used to pay taxes or processing fees. You will need to pay those fees again when you sign up for the new event.
  • Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, processing fees, or merchandise. 
  • Insurance Fee is charged per person, per day, per venue and is non-transferable and non-refundable. If you want to defer your entry, you will need to pay the Insurance Fee again for the new event - NO EXCEPTIONS.

 *PLEASE BE NOTED that there is no coupon to issue after the race if you didn't show up at the race. You MUST finish the deferment process a month before the race day if you decide to defer your registration.

 

THE PROCESS:

■Change or defer your registration

  1. Head over to Athlinks  and choose "Athlete Login" in the upper right corner : 

  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date and same race.
    Defer my registration for another event: this will allow you to withdraw from this event and receive credit to use at an alternate Spartan Race Japan Event. 

  6. You will then be asked to confirm the Race Deferral fee and to finalize that transaction.

  7. After payment, you will receive a confirmation of your deferral, with a coupon code that can be used to move to the next race of your choice. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Athlinks profile: 
    *If you're deferring your entry to a friend to use in your place, all you need to do is supply them with this coupon code. They can then proceed with registration as normal. (see #8)

  8. When you're ready to register for your NEW race, simply go through the registration process as usual for the new event. Input the Deferral Code you received into the Coupon Code box during registration and you will be credited the appropriate amount. Any remaining fees (price difference, Participant insurance, processing charge) will be your responsibility at that time.
  9. It is up to you to ensure the race you want to transfer to is not sold out and also be aware that events can sell out at any time. It is possible for a heat for event to sell out during the transfer process. 

 

To Defer my registration to a DIFFERENT PERSON:

  1. Head over to Athlinks and choose "Athlete Login" in the upper right corner: 



  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw your registration from this event and receive credit to transfer to another racer.

  6. After choosing "Defer My Registration for Another Event," you will be asked to confirm the Race Deferral fee and to finalize that transaction.

  7. After payment, you will receive confirmation of your deferral via email.  That message will include a coupon code. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Athlinks profile: 

  8. You'll need to give that code to the new racer. 
  9. The new racer will go through the registration process as usual, until prompted to enter a "promotional code."  He/she will input that code, and it will credit the appropriate amount.  Any remaining fees (price difference, taxes, processing charge) will be the new racer's responsibility at that time.
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